Calmworks® Case Study

In 2014 Calmworks® pioneered mindfulness and emotional intelligence (MEQ®) leadership training in the UK Government’s Department for Work and Pensions.

Since then Calmworks® has continued to provide cutting edge MEQ® Leadership programmes all over the UK Civil Service.

Below are the results from our most recent programme.

 

Percentage of Participants who Show Improvement

After a standard six module course more than 70% of all Participants see improvements in all measured areas: productivity, emotional intelligence (EQ), sleep and mindful behaviour (M).

Percentage of Participants who Experienced Improvements in Productivity, emotional Intelligence, Sleep and Mindful Behaviour

Percentage of Participants who showed improvements:

  • Productivity - 82%

  • Emotional Intelligence - 73%

  • Sleep - 82%

  • Mindful Behaviour - 77%

 
 
 
At the time I took the course, I was leading protracted and tricky negotiations and mindfulness gave me the resilience and fortitude to approach them in a calmer and more relaxed way.
— Director for HR Services, Department for Work and Pensions
 
 
 

Productivity Gains

After the programme productivity was boosted by reducing the number of hours lost due to ‘absenteeism’ and ‘ill health whilst at work’.

Number of hours lost due to ill health before and after the programme

Number of hours lost due to ill health before and after the programme

From the above chart we can see that this group of twenty-two participants gained nineteen hours of productivity lost to absenteeism and twenty hours of productivity lost to ‘ill health while at work’.

Extrapolating the figures above for a workforce of around 3000 you would expect to gain 63,600 more productive hours per year due to absenteeism and ‘ill health whilst at work’ alone.

 
 
 
AJ Bicât is clearly an expert in his field...
— HR Director General, Department for Work and Pensions
 
 
 

Mindful Behaviour Gains

The benefits of the programme are not limited to absenteeism and ‘ill health whilst at work’, they also bring a considerable change in employees’ ‘effectivness’ at work.

The table below shows the reduction in what some might call ‘mistakes’ or ‘inefficiency’ known to us as ‘unmindful’ behaviour. This would include thigs such as: stressing about future deadlines, dwelling on past mistakes, inattentive rushing, clumsiness and ‘zoning out’.

This chart shows the reduction in moments of ‘unmindful’ behaviour after the course

This chart shows the reduction in moments of ‘unmindful’ behaviour after the course

Have felt more relaxed at a time that should be particularly stressful when leading the team through what - for some of them - is possibly the biggest change they’ve had in their working careers.
— Specialist Leader Valuation Tribunal Support - HMRC

Using the above data for ‘unmindful’ behaviour we were able to calculate the percentage improvement.

The percentage improvement in mindful behaviour after the course

The percentage improvement in mindful behaviour after the course

 
 
 
This has been truly life changing.
— HR Business Partner, Department for Work and Pensions
 
 
 

The End Result? 

  • An emotionally resilient and positive workforce, able to manage the challenges posed by a rapidly changing landscape

  • Company financial gains due to overall productivity gains

  • Reductions in absenteeism

  • Reductions in staff turnover

  • Team cohesion

  • Greater efficiency

  • More staff engagement

  • Data showing key indicators that can be used to target specific objectives in development plans

  • Talent management and identification of individuals with the potential to develop into future leaders

I felt valued and invested in by my organisation.
— Operations Chief Valuer Group, HMRC